Refund & Return Policy

At VELORO, customer satisfaction is our priority. Please read our return policy carefully:

• No Refunds: We do not offer refunds on any products.

• 1-Day Exchange: Customers may request a product exchange within 1 day of delivery.

• Conditions for Exchange:

  • The item must be unused, unworn, and in its original packaging.

  • Only size or product changes are allowed.

  • Damaged or used items will not be accepted for exchange.

• Process: To request an exchange, please contact our support team within 24 hours of receiving your order.

• Shipping Costs: Return shipping costs for exchanges must be covered by the customer.

  Refund & Return Policy

  At VELORO, customer satisfaction is our priority. Please read our return policy carefully:

  • No Refunds: We do not offer refunds on any products.

  • 1-Day Exchange: Customers may request a product exchange within 1 day of delivery.

  • Conditions for Exchange:

    • The item must be unused, unworn, and in its original packaging.

    • Only size or product changes are allowed.

    • Damaged or used items will not be accepted for exchange.

  • Process: To request an exchange, please contact our support team within 24 hours of receiving your order.

  • Shipping Costs: Return shipping costs for exchanges must be covered by the customer.